Pueblo County Jail Visitation allows family and friends to connect with inmates through secure on-site and video options. All visits are managed electronically through kiosks in the lobby of the Pueblo County Sheriff’s Office Detention Center at 909 Court Street, Pueblo, CO 81003. Face-to-face visits require advance scheduling, a valid government-issued photo ID, and the inmate’s full legal name. Each inmate receives up to 80 minutes of in-person visitation per week, enforced automatically by the system. Visits must be booked at least 24 hours ahead, and changes require confirmation from the reception desk during business hours.
How to Schedule a Visit
To schedule a visit, call the jail reception desk at 719-583-6135 between 7:00 a.m. and 5:00 p.m., Monday through Friday, or visit in person. You can also use the electronic kiosk in the lobby. The system will ask for your photo ID, the inmate’s full name, and your preferred date and time. All visits must be scheduled at least 24 hours in advance. Late requests may not be accepted. Once booked, you’ll receive a confirmation. If you need to change or cancel, contact the reception desk immediately. Walk-in visits are not allowed. Every visitor must pass a security screening before entering the visitation area.
On-Site Visitation Rules
All on-site visits at Pueblo County Jail are free. Visitors must present a valid driver’s license or state-issued ID. No cell phones, bags, or personal items are allowed inside. The dress code bans clothing that shows tattoos, displays gang symbols, or is too tight. Solid-color shirts, pants, or dresses that cover the midriff are required. Children under 18 must be accompanied by an adult. Each visit lasts up to 80 minutes per inmate per week. Visits occur behind a glass partition—no physical contact is allowed. Staff monitor all sessions for safety and compliance.
Video Visitation Options
Pueblo County Jail offers video visitation through the GettingOut platform. Sessions last 15 minutes and are free for visitors. Appointments must be scheduled online at least 48 hours in advance. After booking, you’ll receive an email with a QR code. Bring this code to the kiosk on the day of your visit. Video visits use high-definition cameras and two-way audio. All sessions are monitored by jail staff. This option is ideal for families who live far away or have scheduling conflicts. Saturday evening slots are available by appointment only.
Visitation Hours and Days
Regular visitation hours are Monday through Friday, from 8:30 a.m. to 4:30 p.m. Additional evening visits are offered on Saturdays by appointment. No visits occur on Sundays or major holidays. The jail may adjust hours due to emergencies, maintenance, or public health concerns. Always confirm your appointment before traveling. Late arrivals may lose their time slot. The reception desk can provide updates on schedule changes. Plan to arrive 15 minutes early for check-in and screening.
Security and Health Requirements
All visitors must pass a security screening before entry. This includes a metal detector and bag check. As of March 2020, every visitor must wear a surgical mask and undergo a temperature check. Anyone with a fever or symptoms will be denied entry. These rules help protect inmates, staff, and the community. Failure to follow safety rules may result in permanent visitation bans. The jail follows CDC and Colorado Department of Public Health guidelines. Policies may change based on current health conditions.
Inmate Lookup and Status Checks
To find out if someone is in custody, use the online inmate lookup tool on the sheriff’s website. The roster updates multiple times daily but may lag by up to 30 minutes. Search by full name or booking number. Results show the inmate’s photo, charges, booking date, and court schedule. For verification, call the records unit at (719) 583-6125. The main office at 909 Court Street can also provide printed records during business hours. This service is free and available 24/7 online.
Jail Web Services Portal
The Pueblo County Sheriff’s web portal offers 24/7 access to key services. Users can search for inmates, deposit money into commissary accounts, and order food or hygiene items. The portal also supports video visitation scheduling and bond payments. Inmate telephone services are managed through a contracted vendor. Family members can set up prepaid accounts online or by phone. Rates vary for domestic and international calls. Inmates cannot receive incoming calls but can accept collect calls after approval.
Commissary and Financial Services
Inmates can receive funds through the jail’s commissary system. Family and friends can deposit cash online, by phone, or at a kiosk in the lobby. Money appears in the inmate’s account within 24 hours. Commissary orders for snacks, toiletries, and stationery can be placed through the web portal. Items are delivered during regular distribution times. There are limits on spending and item quantities. All transactions are recorded and monitored. Refunds are not allowed once funds are deposited.
Bond and Release Information
To post bond for an inmate, use the jail’s online portal or visit the sheriff’s office in person. Accepted payment methods include cash, credit card, or certified check. Bond amounts are set by the court and listed in the inmate’s record. Once posted, release processing begins immediately but may take several hours. The jail does not control court schedules or release timing. For questions, call 719-583-6125. All bond payments are final and non-refundable.
Detention Center Mission and Operations
The Pueblo County Detention Center focuses on safety, security, and rehabilitation. The facility maintains a clean, secure environment with 24/7 surveillance and regular headcounts. Staff receive training on use-of-force protocols and inmate rights. Medical care is provided by licensed professionals in a dedicated wing. Educational programs, vocational training, and substance abuse counseling are available to reduce repeat offenses. The goal is to support successful reintegration into the community.
Mail and Communication Policies
Inmates can receive mail at the jail’s address: Inmate Name, Booking Number, 909 Court Street, Pueblo, CO 81003. All incoming mail is inspected for contraband before delivery. No packages, photos, or cash are allowed. Letters must include the sender’s full name and return address. Inmates can send outgoing mail through the jail’s system. Stamps and envelopes are available through commissary. Mail delivery may be delayed during inspections or emergencies.
Telephone Services for Inmates
Inmates use a contracted phone service to make outbound calls. Family members must set up a prepaid account to receive calls. Inmates cannot receive direct incoming calls. Collect calls are allowed if the recipient approves the charges. Call rates are posted on the vendor’s website. International calls cost more than domestic ones. Account balances can be reloaded online, by phone, or at the lobby kiosk. All calls are recorded and may be monitored.
Public Records and Requests
The Records Division handles all public information requests. Submit a completed Records Request Form with a detailed description of the documents needed. Sign the statutory declaration required by Colorado law. A $5 fee covers the first 10 pages; extra pages cost $0.25 each. Requests can be mailed, emailed, or dropped off in person. Most are processed within 10 business days. The office is open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Frequently Asked Questions
Visitation policies at Pueblo County Jail are designed to balance safety, security, and family connections. Common questions involve scheduling, rules, and inmate access. Below are detailed answers to help visitors prepare and avoid issues.
Can I visit without an appointment?
No. All visits must be scheduled in advance using the kiosk or by calling 719-583-6135. Walk-in visits are not permitted. Appointments must be made at least 24 hours before the desired time. This ensures proper screening and staffing. Late requests may not be accepted. Always confirm your booking before arriving.
What happens if I arrive late?
Late arrivals risk losing their visitation slot. The jail does not hold spots for tardy visitors. Plan to arrive 15 minutes early for check-in and screening. If you’re delayed, call the reception desk immediately. Rescheduling is subject to availability and may require a new 24-hour advance request.
Can children visit inmates?
Yes, but children under 18 must be accompanied by a parent or legal guardian. The adult must present valid ID and supervise the child at all times. Children are subject to the same security screening as adults. Diapers and baby formula are allowed but will be inspected. Strollers must be folded and stored during the visit.
Are video visits recorded?
Yes. All video and on-site visits are monitored and may be recorded for security purposes. Recordings are stored securely and accessed only by authorized staff. They are used to investigate incidents or policy violations. Visitors are notified of monitoring during the check-in process.
What if the inmate I want to visit isn’t listed?
If an inmate doesn’t appear in the online roster, call the records unit at (719) 583-6125. The roster may lag by up to 30 minutes after booking. The inmate might have been transferred, released, or not yet processed. Provide the full name and date of birth for faster assistance.
Can I bring food or gifts during visitation?
No. Visitors cannot bring food, drinks, or personal items to inmates during visits. All gifts must be sent through the commissary system. Approved items can be ordered online and delivered by jail staff. Outside food or packages are not allowed and will be confiscated.
How do I report a concern about visitation?
Contact the Pueblo County Sheriff’s Office at 719-583-6125 or use the feedback portal on their website. You can also visit the main office at 909 Court Street. Complaints about staff, conditions, or policies are reviewed by supervisors. Anonymous reports are accepted but may limit follow-up.
Official Website: https://www.sheriff.co.pueblo.co.us/ | Phone: 719-583-6135 | Visiting Hours: Mon–Fri 8:30 a.m.–4:30 p.m., Sat by appointment | Address: 909 Court Street, Pueblo, CO 81003